There is a lot of confusion in the matter of students and parents contacting school staff.
Students may need to contact school staff for legitimate reasons such as careers advice, support, etc.
In this matter, we will follow the following advice from the DES
However, In advance of any planned interaction with students a clear statement must be communicated to students and parents/guardians that the guidance counsellor will not be engaging in discussions regarding the calculated grading process or potential marks awarded by teachers. Guidance Counsellors, teachers and students may not discuss the student’s achievement in the subject over the past two years. Nor can they discuss the student’s ranking in a class, or their estimated mark or the level at which an estimated mark is to be provided in a subject.
All conversations between Leaving Certificate students and members of the School’s Student Support Team, during this time, need to be prefaced with a statement such as the following:
‘As part of our conversation today we are prohibited from having any discussion about student achievement over the past 2 years, student ranking in a class, student’s estimated mark or the level an estimated mark is to be provided in a subject.
If our conversation strays into speaking about any of these matters, our meeting will have to cease immediately.’
Guidelines from Department of Education & Science, FAQ #33
For more information go to the Department of Education & Skills website:
https://www.education.ie/en/Learners/Information/State-Examinations/leaving-cert-2020.html
There is an FAQ page regularly updated at:
https://www.gov.ie/en/publication/d8920c-leaving-cert-2020/?referrer=/leavingcertificate/